Purchases are shipped from our own or third party warehouses/ stores or offices from various points in India. Our endeavor is to make the products reach you within 100 hours from receipt of order and payment.
-
Order deliveries will be made usually between 10.30 am – 7 pm Monday –Sunday.
-
Goods will need to be signed for upon delivery. We take no responsibility for goods signed by an alternative person other than the person ordering the product at the address indicated at the time of the order.
-
Since the transactions are authorized by the card holder, we do not take responsibility for incorrect addresses provided at the time of placing the order.
-
The delivery will NOT be redirected / redelivered to any other address in any circumstance.
The selected product will be delivered only in the city it is mentioned as “available” on this Site.
-
ASPADF (ASP Agro & Dairy Farming Enterprises ) shall not be held responsible for damage of products after delivery.
-
ASPADF (ASP Agro & Dairy Farming Enterprises ) will contact the customer on the first time & confirm the date, time & address of delivery. If the delivery fails due to following reasons: ASPADF will contact the customer 2nd time to deliver goods & levy delivery charges for the second attempt. In case the customer refuses to pay the second time delivery charges: ASPADF will not be responsible for the loss of consumer .
ASPADF will consider the order delivery “failed” in the following cases:
-
Delivery not done due to wrong address.
-
Recipient not available.
-
Premises locked.
-
In case of floods/ Heavy Rains/ National Bandh we reserve the right to reschedule the delivery for another date.
-
In case the product is not delivered due to any of the above reasons, we will inform you about the same.
-
All claims for shortages or damages must be reported to customer service on the day of delivery through the contact us page on the web store. Also the said shortage of goods needs be highlighted and signed on the delivery challan copy and returned to the delivery person.
-
Delivery Charges: Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments
Note : aspdairyfarm.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 02/06/2022.